After Market Consultant
Position Description
Elite Consulting Partners is a leading consultancy dedicated to maximizing revenue and operational efficiency for businesses in the Automotive, RV, and Marine aftermarket sectors.
We specialize in optimizing customer service departments, training sales teams, and implementing best-in-class service and after market accessory solutions.
We pride ourselves on delivering elite-level results through expert strategy and hands-on execution. We are looking for a driven, knowledgeable Aftermarket Sales Consultant to join our team and directly impact the success of our diverse client base.
Location
Melbourne
Brisbane
Expected Renumeration Package
This individual will act as a trusted advisor, responsible for needs assessment, product presentation, negotiation, and securing high-value aftermarket penetration rates while ensuring long-term client satisfaction.
Key Responsibilities
Client Needs Assessment: Conduct thorough, in-depth analyses of client sales departments and existing aftermarket penetration rates to identify specific opportunities for improvement and product integration.
Product Consultation & Presentation: Master and clearly articulate the features, benefits, and value proposition of all Elite Consulting Partners’ aftermarket offerings, including extended service contracts, GAP coverage, tire/wheel protection, cosmetic protection packages, and maintenance plans.
Sales Strategy & Implementation: Collaborate directly with dealer principals, General Managers, and Sales Managers to develop tailored, compliant, and effective sales strategies for promoting aftermarket products to the end consumer.
Training & Coaching: Deliver engaging, high-impact training sessions (both in-person and virtual) to dealership sales staff, focusing on advanced closing techniques, objection handling specific to aftermarket products, and ethical selling practices.
Performance Tracking & Reporting: Utilize CRM and reporting tools to accurately track sales pipeline, forecast potential revenue, monitor client performance against agreed-upon KPIs, and prepare detailed performance reports for senior management.
Relationship Management: Build and maintain strong, professional relationships with key decision-makers at client locations, ensuring consistent engagement and high client retention rates.
Market Intelligence: Stay rigorously up-to-date on industry trends, competitor offerings, and regulatory changes impacting aftermarket sales and compliance.